Live remote factory acceptance testing

Author : Rui Moura Guedes | Quality Engineering & IT Manager | WEG Portugal

01 November 2021

WEG introduces live remote factory acceptance testing
WEG introduces live remote factory acceptance testing

Global motor & drive manufacturer, WEG has developed a new testing procedure to allow customers to witness the factory acceptance test (FAT) process without travelling to a WEG manufacturing plant. Used in Portugal since March 2020, the remote testing system has helped keep projects on schedule, despite coronavirus-related lockdowns, travel restrictions & social distancing regulations limiting in-person factory visits.

This article was originally featured in the November 2021 issue of EPDT magazine [read the digital issue]. And sign up to receive your own copy each month.

As Rui Moura Guedes, Quality Engineering & IT Manager at WEG Portugal tells us here, WEG customers are now able to watch real-time testing safely and remotely from their location…

The factory acceptance test (FAT) is an inspection and user acceptance testing process that confirms whether a product (typically a piece of plant machinery or manufacturing equipment), is complete and operating in accordance with agreed design specifications. Once the factory acceptance test has been passed, the product or equipment can be installed on site. The FAT is usually performed at the manufacturing plant, and historically the customer (or its representatives) had to be present to conduct or witness the test.

In March 2020, in response to coronavirus lockdowns, travel restrictions and social distancing regulations around the world, WEG factories in Portugal pioneered and introduced a new remote testing system. Customers connected to the factory site via a web-based video call and watched the testing without having to travel to the manufacturing plant, also saving time, money and resources by eliminating travel costs.

The live remote tests follow the same exact procedure as the traditional factory acceptance tests. Customers can see the product working, and WEG’s expert testers are there to answer questions and provide support throughout the inspection.

More than just a video call, the testing system takes advantage of multiple high definition cameras and a dedicated IT system to allow customers to get closer to the product and simultaneously view a variety of testing aspects.

Live remote factory acceptance testing also removes the limit on how many customer representatives can attend the testing, meaning more people can participate remotely, even from multiple locations.

“The live remote testing system further improves the existing transparency and reliability of the manufacturing and testing process, thanks to this potential increase in customer representative numbers, coupled with multiple camera views of the testing,” commented Rui Moura Guedes, Quality Engineering & IT Manager at WEG Portugal.

Though some customers will likely choose to return to the factory for factory acceptance testing once social distancing regulations and travel restrictions are lifted, in the meantime, live remote testing offers a viable alternative in order to maintain compliance with testing requirements and keep projects on schedule.

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