London Eye Wi-Fi!

07 August 2017

Credit: DeymosHR/Shutterstock

The Coca-Cola London Eye’s new Wi-Fi service, which enables customers to access in-capsule high-speed internet and new interactive applications, will now have microwave backhaul – on the move!

CCS’s Metnet 28GHz self-organising microwave backhaul was selected by O2, which is delivering the Wi-Fi service on behalf of Merlin Entertainments, the largest European entertainments company operating in Europe.

Launched in 2000, Coca-Cola London Eye is the world’s largest cantilevered observation wheel. It has become the UK’s most popular paid-for visitor attraction, with millions boarding it every year to enjoy its spectacular, 360-degree perspective of London. The challenge in getting backhaul connections to the London Eye’s thirty-two closed capsules is that both capsule and wheel are in the air and in motion, making it impossible to run direct normal fixed infrastructure.

CCS Metnet fulfilled O2 Wi-Fi’s key requirements by delivering a high-capacity radio system coupled with low latency, while minimising devices and providing a flexible and resilient mesh architecture.

CCS rose to the task of installing a 28GHz fixed mesh onto the moving wheel, creating a design consisting of eight CCS Metnet nodes around the edge of the wheel, connected to sixteen Cisco Wi-Fi Access Points to cover the thirty-two capsules. The eight CCS Nodes with Wi-Fi access points connect back to two nodes at the central hub.

Two special antenna nodes then connect back down to the jetty nodes with fixed connections to Merlin Entertainment’s network and internet. CCS developed a new antenna system for the project, giving uniform 360 degree coverage when it rotated around the wheel. The CCS SON algorithm detects the best possible configuration whilst managing self-interference, and the CCS nodes leverage the internal proprietary sync mode to distribute stable GPS to the other moving nodes.  

“The system’s performance has been excellent,” says Robert Franks, Director of Digital at O2. The CCS Metnet system enables visitors to experience solid 5-bar O2 Wi-Fi connections and great speeds, allowing customers to stream video, upload pictures, facetime, and seamlessly access other general internet apps.”

Based on its unique self-organising multipoint-to-multipoint (MPtMP) architecture, Metnet is quick to deploy, easy to scale, and offers high capacity and low latency – coupled with high availability and resilience, robust synchronisation and lowest total cost of ownership. Metnet units are small and discreet, making them suitable for urban deployment.

CCS CEO Steve Greaves added: “Delivering this project for O2 and Merlin Entertainments needed a creative yet highly robust solution, which we were able to provide thanks to the innate flexibility and reliability of Metnet’s mesh configuration. This is a stand-out example of our system’s ability to deliver self-organising microwave backhaul in the most testing environments, and we are delighted to be enhancing the enjoyment of Coca-Cola London Eye’s passengers as they experience its unique perspective on the city.”


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